TreeHouse Interactive (www.treehousei.com), a provider of on-demand partner relationship management (PRM) and marketing automation solutions, has announced rapid growth of new customers licensing its PRM product, Reseller View. The company is 40 percent ahead of record-breaking 2011 Q1...

The great Facebook IPO is supposed to happen on Friday May 18. The company's big investor-pitching pre-IPO roadshow is supposed to kick off this Monday and only see some appearances by Facebook founder Mark Zuckerberg, according to the Wall Street Journal. CFO David Ebersman and COO S...

Google finally introduced its long-trumpeted cloud-based Google Drive Tuesday hours before Apple released its Q2 results. Drive happens to compete with iCloud and Apple’s results, which could have been, shall we say, edgy, turned out to be over-the-top. Drive also competes with Mic...

IBM is ripping out a reported 67,000 internal Siebel seats that it’s been paying Oracle for – the same Oracle that competes with IBM at the top of its voice – and replacing them with SugarCRM. It’s to say the least a boost for SugarCRM, which is doubtlessly thinking IPO at some point...

Knoa Software, a provider of end-user experience and performance management software, on Tuesday announced the availability of Knoa Experience and Performance Manager (EPM) 7.0 for Oracle(R) Siebel(R) CRM. This latest platform offers Oracle Siebel CRM users detailed reports and metrics...

AOL has hired Evercore Partners to drum up a buyer for its 800-odd patents as well as drum up some strategic options for the place, according to Bloomberg. AOL shareholder Starboard Value LP claims the patent portfolio might yield upwards of $1 billion in licensing income. They are sai...

SYS-CON Events announced today that The Web Host Industry Review has been named “Media Sponsor” of SYS-CON's 10th International Cloud Expo, which will take place on June 11–14, 2012, at the Javits Center in New York City, New York. Since 2000, The Web Host Industry Review has made a n...

Four-year-old Ctera Networks, which sells a hybrid cloud storage enablement suite to SMBs and enterprise branches, has gotten a third funding round, this one led by the ever chi-chi Venrock with a strategic investment from Cisco and participation by existing backer Benchmark Capital. ...

Nimble, the social CRM platform has announced the launch of Nimble 2.0, billed as the “most social” CRM platform on the market today. Nimble was designed entirely with social CRM in mind and is the first social business platform that empowers companies with the ability to get closer to...

TreeHouse Interactive, a provider of on-demand partner relationship management (PRM) and marketing automation solutions, has announced the release of its Reseller View PRM system for Microsoft Dynamics CRM. The new integrated offering puts enterprise-class partner management capabiliti...

Scribe Software, a customer relationship management (CRM) data integration provider, will launch next week Scribe Online Synchronization Services (SYS). According to the Manchester, NH-based company, Scribe Online provides a cloud-based alternative to integration middleware, and simpl...

Microsoft Corp. and Nissan Motor Co. Ltd. on Monday announced a strategic relationship to collaborate and create a next-generation dealer management system based on Microsoft Dynamics CRM. Using the powerful foundation of Microsoft Dynamics CRM and the automotive industry expertise of ...

Microsoft, CEO Steve Ballmer and Kirill Tatarinov, corporate vice president for Microsoft Business Solutions, on Monday, at the Convergence 2011 demonstrated how companies can use Microsoft Dynamics to maximize the value of their existing technology investments, remain agile as market ...

Salesforce and Intuit have cut a strategic alliance that will see customer relationship management offered to Intuit’s four million QuickBooks small business customers. Intuit will resell Salesforce CRM with QuickBooks integration that synchronizes customer data with QuickBooks and Q...

Open-Xchange, provider of business-class open source collaboration software, and DIGITEC today announced the synchronization of contact and calendar information between Open-Xchange and SugarCRM. In addition, Open-Xchange emails can easily be imported to SugarCRM leads, opportunities a...

HP announced on Tuesday a program for channel partners who want to quickly capitalize on rapidly expanding cloud market opportunities with HP’s broad cloud portfolio. Unveiled at the HP Americas Partner Conference in Las Vegas, the HP CloudSystem Partner Program provides tools for cha...

CSC unveiled on Tuesday its TelePresence as a Service (TaaS) offering, an end-to-end managed video conferencing solution based on the Cisco TelePresence product suite. Targeted at businesses with executives who are challenged with face-to-face meetings and limited time, the solution’s ...

Nefsis, an online video conferencing provider, announced on Monday advances to its distributed cloud computing technology: intelligently virtualizing online meeting rooms closer to business participants. This advancement leverages the distributed nature of cloud computing and real-time...

Oracle on Tuesday announced that Colt Technology Services has gone live with Oracle’s Rapid Offer Design and Order Delivery (RODOD) solution, enabling it to extend the cloud-based services already on offer to enterprises through its Infrastructure-as-a-Service solutions. Using Oracle’...

EMC Corporation, a provider in information infrastructure solutions, on Monday announced a global agreement with SDL (LSE: SDL), a provider of Global Information Management solutions. This will complement EMC's existing relationships in Web Content Management (WCM) and Web Engagement M...

The Justice Department got a federal magistrate judge in Virginia last Friday to uphold her previous order telling Twitter to give federal prosecutors access to the accounts maintained by people close to WikiLeaks. That includes the contacts, records of activity, e-mail addresses, ba...

Verizon and SAP America are supposed to deliver SAP’s Customer Relationship Management rapid-deployment solution to enterprise workers through Verizon’s Computing as a Service cloud. The SAP widgetry offers a ready-to-use combination of software, pre-defined services and pre-configur...

FinancialForce.com on Monday launched FinancialForce SRP, a complete Services Resource Planning (SRP) solution built entirely on Force.com. The solution, which combines Salesforce CRM, professional services automation (PSA), and accounting, is supposed to help services companies sell, ...

Facebook – which evidently imagines itself eventually replacing corporate web sites, according to a piece by CNET quoting the commercial director of Facebook UK who spoke at a Technology for Marketing and Advertising conference in London – has acquired mobile messaging start-up Beluga....

Salesforce.com, the enterprise cloud computing company, released the results of a study it commissioned with WSP Environment & Energy, which estimates that customers of salesforce.com's cloud computing services produce 95 percent less carbon, on average, compared with running equivalen...

Galileo Processing, Inc., a provider of next-generation financial payment processing solutions, on Thursday announced a new suite of solutions that enable payment card issuing banks and payment card program managers to leverage the power of cloud computing while ensuring they meet requ...

Businesses with websites need customers’ trust. It costs a lot of money to build a good website. Even more to build a brand and advertise it. It’s an expensive failure if you lose customers at the final hurdle simply because they don’t feel confident enough to buy. Worse; it’s bad busi...

CoreMatrix Systems, a provider of cloud computing consulting and Software-as-a-Service (SaaS) deployment companies, on Thursday announced a free consultation offer to help business owners and executives get the most of out of Chatter, the enterprise solution for social collaboration cr...

After Intel disclosed its billion-dollar Cougar Point chipset flub Monday, Samsung said it will offer the people who bought 2,000-3,000 of its PCs that carry the tainted widget a refund or exchange on Intel’s dime. NEC told Bloomberg that it would probably delay shipping four new model...

Microsoft recently launched Microsoft Dynamics CRM Online to compete with CRM market leader Salesforce.com (among other CRM offerings in the cloud). Sales and Marketing professionals consider a number of factors when choosing a CRM solution to fit their needs. NetSuite, Salesforce, an...

Salesforce.com, the enterprise cloud computing company, is demonstrating the continued expansion of its strategic leadership team with the appointment of Jeff Lautenbach as senior vice president of enterprise commercial sales, Americas. At salesforce.com, Lautenbach reports to Hilarie...

Compuware Corporation is offering a new integration between its professional services automation (PSA) solution, Changepoint, and Salesforce CRM. This integration is supposed to tie together PSA and CRM business processes, as well as account data, sales opportunity and contact informat...

"New infrastructure and operations technologies such as cloud services and virtualization ... were selected by CIOs the most often and are the top-two technologies for 2011," said Mark McDonald, group vice president and head of research for Gartner Executive Programs, as the results we...

Cloud Expo, Inc. announced on Thursday that Cloud Expo 2011 New York, the 8th International Cloud Computing Conference & Expo, will take place June 6-9, 2011, at the Javits Center in New York City. The International Cloud Computing Conference & Expo series is the world’s leading Cloud-...

Fiserv, Inc., a global provider of financial services technology solutions, and WorkLight, a global leader in multi-channel application technology, are teaming to help financial institutions deliver financial services applications and widgets to an expanding variety of customer touchpo...

There seems to be a lot of people that confuse contact management and customer relationship management, and I’m attempting to help make this a little bit more clear… Let me just say I really dont like the term: Customer Relationship Management. For one thing you manage a lot more than...

Microsoft on Tuesday showcased examples of how government organizations are using the recently announced Microsoft Dynamics CRM to improve citizen services, reduce operational costs and boost productivity. Unveiled yesterday by Microsoft CEO Steve Ballmer, Microsoft Dynamics CRM Online...

Salesforce.com, the enterprise cloud computing company, on Monday announced enterprises around the world are choosing Salesforce CRM. Companies like Comcast-Spectacor, JVL Corporation, and Milestone Systems are selecting the industry provider Salesforce CRM to accelerate business growt...

Verecloud, which enables communications service providers (CSPs) to capture market share in the emerging cloud computing services business, and Intalio, the Cloud Company, on Tuesday announced a partnership to include Intalio’s Cloud offering, starting with its Customer Relationship Ma...

Symplified, the Cloud Security Company, on Tuesday announced the appointment of Michael Corbisiero as vice president of worldwide sales. He will lead Symplified’s expansion into global markets following a stellar 2010 during which revenue jumped 700 percent year over year to reach a mu...