TransUnion, one of the largest consumer credit reporting companies in the United States, selected Quest Software's JProbe to ensure that its mission-critical credit reporting system delivers superior end-user performance.

TransUnion enables businesses to manage financial risk and capitalize on market opportunities through innovative credit decisioning and fraud prevention tools, advanced target marketing products, risk and profitability models, and portfolio management. The Chicago-based company operates in 24 countries and employs 3,600 people. TransUnion recently launched two mission-critical credit-reporting applications, Desktop and Net Access.

The company selected a J2EE architecture and the IBM WebSphere product family to successfully connect customers via the Web to data stored across 21 IBM s390 mainframe engines and scores of Linux, Windows, AIX and HP-UX middle-tier servers. Because the systems needed to process more than 1 million requests per month, performance and scalability took center stage in the development effort.

"We selected JProbe because it allows us to intuitively visualize performance issues within the mainframe environment, rapidly diagnose bottlenecks at the line-level, and accelerate time-to-repair. Plus, we were impressed with the superior engineering support provided throughout the evaluation period," said Joe Centanni, senior director, TransUnion.

"TransUnion needed a solution they could use in a mainframe environment that could deliver significant performance improvements quickly, without costly additions to their infrastructure. We are pleased that JProbe was able to deliver on these goals," said Jeff Zado, director, JProbe product marketing, Quest Software.