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Industry News Desk SoftLayer Chooses Nimsoft Monitoring Solution
Initial deployment of over 25,000 systems will help increase performance & availability of cloud-based services & applications
By: Liz McMillan
May. 27, 2010 09:45 AM
Cloud Expo Europe €550 Savings here! Nimsoft, a business unit of CA Technologies, on Wednesday announced that SoftLayer, a provider of hosting and cloud computing solutions, will standardize on the Nimsoft Monitoring Solution (NMS) to offer enhanced infrastructure and application solutions to its managed hosting customers. NMS will enable SoftLayer customers to benefit from tiered levels of monitoring, according to business needs. Initially, SoftLayer will deploy more than 25,000 systems, with the goal of increasing the performance and availability of hosted business applications. Explore Cloud Expo Sponsorship & Exhibit Opportunities !
SoftLayer customers receive the same standard-level monitoring, which includes automated alerts and reporting on critical health indicators. NMS APIs feature bi-directional data integration into related IT service management applications, such as configuration management databases and service desks, enabling customers to easily integrate SoftLayer's NMS-based management services into their own IT management environments. Customers can upgrade to more comprehensive levels of monitoring with database, application and infrastructure service monitoring, and Service Level Agreements (SLAs). NMS tracks SLA agreements against operational and business metrics, and can forecast violations with warning alerts. SoftLayer expects to be fully functional and live with advanced monitoring for all customers in about three months. Prior to deploying NMS, SoftLayer had been using open source tools that did not provide the enterprise-oriented feature set that SoftLayer expected and customers demanded. NMS offers full transparency from all elements within the infrastructure, through any application stack.
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